Freedom Of Information Act

Information available from Christchurch Orthodontics under the
Freedom of Information Act Publication Scheme

Information covered by this scheme is only about the personal dental services we provide under the National Health Service Act 2006. 

Information to be published How the information can be obtained (eg hard copy, website)
Cost
 
Class1 - Who we are and what we do    
Who’s who in the practice Dentists providing NHS services are listed on our website and in our patient information leaflet, which can be obtained from reception.
No charge
Contact details for the practice (named contacts where possible with telephone number and email address (if used) These details are available on our website and in our patient information leaflet, which can be obtained from reception No charge
Opening hours These details are available on our website and in our patient information leaflet, which can be obtained from reception No charge
Staffing structure This information is not held  
 
Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)

Current and previous financial year as a minimum		    
Total final cost to the PCT of our contracted services Information on NHS funding is available from the Practice Manager No charge
 
Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

Current and previous year as a minimum
   
Plans for the development and provision of NHS services These details are available in our patient information leaflet, which can be obtained from reception No charge
Practice Inspection
The date and conclusions of our last practice inspection are available by contacting the Practice Manager No charge
 
Class 4 – How we make decisions

(Decision making processes and records of decisions)

Current and previous year as a minimum
   
Records of decisions made in the practice/firm affecting the provision of NHS services As a small business formal records of management decisions are not normally recorded, however, any changes in the provision of NHS services would be incorporated into an updated patient information leaflet, our current patient information leaflet, which can be obtained from reception. We may also notify patients by notices in our reception area. No charge
 
Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)

Current information only

   
Policies and procedures about customer service These details are available in our patient information leaflet, which can be obtained from reception No charge
Equality and diversity policy A copy of this policy can be obtained from reception No charge
Health and safety policy A copy of this policy can be obtained from reception No charge
Infection Control Policy A copy of this policy can be obtained from reception No charge
Waste Disposal Policy A copy of this policy can be obtained from reception No charge
Radiation Protection A copy of this policy can be obtained from reception No charge
Complaints procedures (including those covering requests for information and operating the publication scheme) A copy of this policy can be obtained from reception No charge
Child Protection Policy
A copy of this policy can be obtained from reception No charge
Records management policies (records retention, destruction and archive) A copy of our confidentiality policy can be obtained from reception No charge
Medicines Policy   
A copy of this policy can be obtained from reception No charge
Management and Storage of Prescription Pads Policy A copy of this policy can be obtained from reception No charge
Confidentiality and data protection policies
A copy of our confidentiality policy can be obtained from reception No charge
Staff Training and Development Policy A copy of this policy can be obtained from reception
No charge
Smokefree Policy A copy of this policy can be obtained from reception
No charge
Policies and procedures for handling requests for information This information is contained within this document No charge
 
Class 6 – Lists and Registers

Currently maintained lists and registers only
   
Any publicly available register or list
This information is not held  
 
Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public and businesses)

   
The services provided under contract to the NHS These details are available in our patient information leaflet, which can be obtained from reception
No charge
Charges for services   
These details are available in our patient information leaflet, which can be obtained from reception No charge
Practice Information leaflet A copy of this can be obtained from reception No charge